Chat

The Chat view allows us to communicate via written messages with the buses and receive automatic messages from the buses.

Create Chats

In the main view, on the left side, we will see three tabs: Lines, Buses, and Chats. On the right side, the list of messages already created will be displayed:

• In the Lines tab, we will see all the Lines belonging to the Agency. By clicking on one of them, a text box will be enabled in the message window. Here we can send messages simultaneously to all the Buses that belong to this Line. We write the message and send it using the button Send.
• In the Buses tab, we will see a list of all buses belonging to the Agency. Here we can send a message to a specific Bus. By selecting it, the same text box from the Lines tab will open. We write the message and send it using the button Send.
• In the Group Chats tab, we can create Group Chats directed to one or more agencies, as well as to a specific bus, regardless of its Line. By clicking the New Group Chat button, a window will open where we will select which option we wish to execute and the agencies or buses we want to send the message to.

By clicking the 3 dots icon next to the Send button, we can choose how many hours we want the message to be valid. If the bus is turned off when the message is received, and it does not turn on during the selected time, the message will be lost.

The ticks next to the message inform us if it has been sent and received .

Delete Chats

We can Delete a message by selecting it and clicking the trash icon . In the same way, we can delete a Chat created in the Chats Tab.

Messages from the Bus

In the general Chat view, we will find the Messages from the Bus button in the top right corner. Through this button, we can access the predefined messages with which the bus communicates with the operator. The goal is for the driver to communicate by pressing a single button on their tablet without having to type.

• Once inside Messages from the Bus, we can see a list of all messages sent from the buses.
• By clicking the Predefined Messages button, we can access the list of Predefined Messages that drivers can access on their tablets.
• By clicking the pencil button , we can edit the already created messages.

Create New Predefined Messages

Inside the Predefined Messages window, click the New Message button. In the window that appears, we will need to specify Title, Message, and related Agencies.